AmTrav To Use Journera For Real-Time T&E Data Exchange
AmTrav, the release said, is an “all in one” solution that aims to cut the hassle of corporate travel.
The partnership will afford users several new features from Journera. There will be better customer service, with cancellations and changes to the itinerary available directly from a travel supplier, the press release noted. There will be more insights into trips booked away from the company’s usual booking path and policy, and real-time data like flight boarding signals and air and hotel check-in signals.
The release says there will be better expense management, coming from more knowledge of purchases like baggage and change fees, WiFi and more, and better communications for updates will be available.
The company is the first in its industry to sign with Journera, which has until now mostly focused on major airline and hotel partners. But Journera, the release said, is now looking to broaden its clientele.
Journera CEO Jeffrey Katz said AmTrav “understands how powerful our real-time data — including deep knowledge of the full traveler journey — can be to elevating the travel experience, managing expenses for their corporate clients and improving their ‘duty of care’ capabilities,” according to the release.
AmTrav CEO Jeff Klee, citing the company’s constant search for new ways to upgrade its services, said Journera gives “us an edge on anticipating customer needs and quickly reacting to them,” the release said.
Corporate travel hasn’t been faring so well since the pandemic began, with flights grounded and people and companies both avoiding too much travel. But industry experts have seen signs that things are beginning to recover, pointing to Global Business Travel Association (GBTA) data showing companies are beginning to consider corporate travel a viable option again. Corporate travel firms have also taken to modernizing with FinTech partnerships and new tools to monitor spend and other factors.